Players not accepted
Jackpot City has been around since 1998 and prefers to use Microgaming as its only game developer. The website's design is aesthetically pleasing and easy to navigate, with many ways to reach the different pages.
Jackpot City Bonuses and Promotions
Jackpot City is known for offering frequent rewards and bonuses on a daily, weekly, or monthly basis. If a part of the casino starts to lose players' interest, the casino provides incentives for those games as free spins, match deposits, and more.
Before signing up to any casino or making a deposit, make your way over to the terms and conditions page. Familiarize yourself with the wagering requirements and exclusions. You don't want to lose your bonus or the money you deposited because the casino isn't supported in your country or the rewards have expired.
Jackpot City casino has a comparatively high 50x wagering requirement. Those who prefer slots are at an advantage as 100% of the bets played on slots contribute to the wagering requirement. However, table games only contribute between 0% and 8% to the wagering requirement. You have to adhere to a play-through requirement or winning may be voided on the 0% game types.
Jackpot City Welcome Bonus
Jackpot City offers a welcome bonus of up to C$1,600. This perk is awarded as a 100% match of your deposit in four batches of C$400 each. It means that your first reward from the casino isn't limited to only the first deposit but the first four deposits.
Unlike some other casinos, Jackpot City doesn't limit you to a particular game or games on which to use the welcome bonus. Players have their pick of any game on the site. You need to adhere to the 50x wagering requirement to cash out your winnings from the bonus and be hyperaware of the seven-day expiry date connected to the welcome bonus.
Jackpot City Free Spins
The casino doesn't offer any free spins as part of the welcome bonus, but that doesn’t mean that they don't offer them at all. Free spins are awarded as rewards or bonuses on a particular game or at specific times. The more you visit the casino, the more aware you’ll be of these perks.
Jackpot City No Deposit Bonus
The website doesn’t list any no deposit bonuses, but we don't think you’ll miss them with the big welcome bonus and constant rewards from the loyalty program.
Jackpot City VIP & Loyalty Program
The Jackpot City loyalty program is a points-based system. The more you play, the more points you earn. Each C$1 you deposit earns you a point, but remember that this is only for the cash you deposit. You can’t earn points from casino bonuses. You can exchange these points for money to add to your bankroll.
There are different levels within the program based on the number of points you have earned. You start at Bronze and then move up to Silver, Gold, Platinum, Diamond, and Privé. The Privé level is invite-only and is for those who seek the exclusivity that brick-and-mortar casinos can provide. The casino generously offers a new player 2,500 points as they start their journey on the Bronze level.
There are rewards and bonuses for each level, including daily loyalty specials and monthly loyalty bonus points. Some of the rewards aren’t simply to use on games or add to your bankroll. From the Silver level and up, you become a casino VIP with access to a host that’ll assist you on the site 24/7/365.
Deposit and Withdrawal (Banking)
Jackpot City has a variety of payment methods for players to choose from. The most important thing to note is that some deposit methods aren't available for withdrawal. The casino requires you to use the same deposit and withdrawal method unless withdrawal isn't available for your deposit method.
Unknown block type "markdown"Games and Software
Jackpot City has opted to get their 400+ games from a single developer, Microgaming. Some might question this, but it assures that you can expect the same level of quality from all the games on the site. Microgaming is a frontrunner in the iGaming industry, and players don't have to worry about variety in games or game themes. They provide the casino with slots, live dealer, and table games on both desktop browsers and mobile devices.
Jackpot City Slots
The casino has a long list of online slots for you to choose from in almost any theme. The best part of choosing Jackpot City is that they have the online slots' demo games on the website. You can try the game before committing your money to it without navigating away from the casino's website.
Progressive Jackpots
It wouldn't make sense to have a casino named Jackpot City without some big progressive jackpot games. Jackpot slots like Mega Moolah can hold a big win of up to C$2,000,000 for a brave player.
Jackpot City Live Casino Games
You have the option of playing roulette, baccarat, or blackjack with a live dealer via video streaming. This is perfect for players to miss the interaction with dealers in a brick-and-mortar casino.
Jackpot City Betting on Sports
Sports betting isn't available through the Jackpot City online casino.
Table Games
You can play all the favourite table games on the Jackpot City website. Classic games of roulette, baccarat, video poker, blackjack, keno, and craps are complemented with variations. For example, you have blackjack variations like Vegas Style blackjack, German blackjack, French blackjack, and more.
Other Games
It doesn't stop there. The casino also has other games like scratch cards. Or you might want to up the winnings on your favourite game types by entering tournaments.
Mobile Gaming
Unlike many other casinos, Jackpot City has a dedicated app that’s compatible with iOS and Android devices. However, you don't need to download the mobile app to enjoy the casino on your smartphone or tablet. You can type the URL into the mobile browser and play from there. All your device needs is a stable internet connection for you to enjoy Jackpot City's mobile games. Not all of the games from the full site are available to mobile device users, but we don't think you’ll mind as the selection is still relatively large.
Jackpot City Support
The support team at the Jackpot City online casino are available to players 24 hours a day, seven days a week through their Live Chat service or via telephone. You can also send them an email if your question isn't urgent, but you’ll still receive a reply within 48 hours. Jackpot City customer support can assist you in English, Finnish, Norwegian, Swedish, German, Frech, Italian, Portuguese, Greek, Polish, Spanish, Czech, Russian, and Chinese.
Contact details:
- Live Chat
- Telephone: +44 800-917-8547
- Email: [email protected]
Restricted territories
Jackpot City casino is restricted in Afghanistan, Argentina, Australia, Belarus, Belgium, Botswana, Bulgaria, Cameroon, China, Colombia, Congo, Cuba, Czech Republic, Denmark, France, Germany, Ghana, Greece, Greenland, Guam, Hong Kong, Hungary, Iran, Israel, Italy, Kenya, Lithuania, Macao, Micronesia, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Philippines, Poland, Portugal, Puerto Rico, Republic of North Macedonia, Romania, Rwanda, Serbia, Singapore, Slovenia, Somalia, South Africa, Spain, St Helena, Switzerland, Syria, Taiwan, Tanzania, Turkey, Uganda, United Kingdom of Great Britain and Northern Ireland, United States of America, Vatican City State, Venezuela, Yemen, and Zambia. The casino also can’t open accounts for individuals residing in Austria, Mexico, and Slovakia.
Security and Fairness
All reputable casinos are licensed, and Jackpot City is licensed under the Kahnawake Gaming Commission, license number: 00812 (issued 4th February 2017). However, a casino license isn't the only thing keeping an online casino secure. Jackpot City is run with SSL encryption software. It means your personal information and data are safe on the website under the industry-standard encryption technology.
License Disclaimer
Gaming authorities make sure that casino adheres to specific regulations and guidelines. They can’t sort out any particular customer's problems. The companies are made a regulator, and they can only take away the license making a casino's operations illegal. They won’t get your money back even though they log your complaint.
- Loyalty program
- Sizable welcome bonus
- 24/7 customer support
- Wide variety of games
- Various payment methods
- Games developed by Microgaming
- Jackpot City app
- Only two game providers
- Not a fast-pay casino
- No games available in demo without prior registration
The loyalty program, single game developer, welcome bonus, payment methods, and 24/7 customer support are the five key features of Jackpot City casino. The fact that rewards don’t end after the welcome bonus and grow with loyalty is a significant draw to the casino. However, you need to keep the steep wagering requirement in mind when utilizing the rewards. Read through the terms and conditions page, so you don't get blindsided by rules that govern the casino.
It’s easy to see why the casino is popular and why it has been around for so long. It has enough payment methods to serve most players, and customer support is just a click away if you have a question or complaint. The website is bright and relatively easy to navigate, with the most crucial information at the bottom of each page. We think players will enjoy the time spent in the Jackpot City online casino.
Wayne Blake
Starting as a typical gambler, I was interested in how the industry works. And now, for more than 10 years, I see myself as a gambling expert.